Reviews from actual traders
Very impressed with rates and service. Integrates fairly well with TV. Responsive customer service.
We're genuinely delighted to hear that you've been impressed with our rates and the level of service provided at Optimus Futures. It’s our constant endeavor to offer competitive rates while ensuring that the quality of service remains high, and it’s gratifying to know that we’re meeting your expectations in these areas.
Your feedback on the integration with TradingView is also greatly appreciated. We understand the importance of seamless integration for an efficient and effective trading experience, and we’re pleased to know that you’ve found it to be fairly well integrated.
We take great pride in the responsiveness of our customer service team. We believe that prompt and helpful support is key to a positive trading experience, and we’re glad that you’ve found value in our approach.
Please don't hesitate to reach out if you have any suggestions on how we can further improve our services or if there's anything else you need assistance with. We’re here to support you in every step of your trading journey.
Thank you once again for choosing Optimus Futures and for sharing your experience. We look forward to continuing to serve you.
Best.
Optimus Trading Support
http://www.optimusfutures.com.
A very professional customer support that went above and beyond to help setting up my account. Their API works great with trading view.
We are immensely grateful for your kind words regarding our customer support team. It’s fantastic to hear they could assist you efficiently and go above and beyond to set up your account. At Optimus Futures, we are committed to providing exceptional service and support to ensure a smooth and enjoyable experience for all our clients.
We are also thrilled to know that you are satisfied with the performance of our API integration with TradingView. We understand the importance of reliable and seamless integration for effective trading, and it’s rewarding to hear that our efforts in this area are meeting your expectations.
Your feedback is incredibly valuable to us, and we want you to know that we’re here to continue supporting you in every way we can. If there's anything more you need or if you have any further feedback, please don't hesitate to reach out.
Thank you for choosing Optimus Futures, and we look forward to supporting your trading journey.
Best,
Optimus Futures Support
http://www.optimusfutures.com
Optimus Futures rocks! Good order execution, great customer service and works flawlessly through Tradingview. They also offer their own free trading platform which I use simultaneously as it has incredible volume analysis tools like DOM heatmaps and footprint charts. Can't go wrong with these guys!
Your enthusiastic review has truly made our day here at Optimus Futures! We're ecstatic to hear that you've had such a positive experience with us, from order execution to customer service, and that our integration with TradingView has worked flawlessly for you.
We're also thrilled to know that you're making the most out of our free trading platform, Optimus Flow. It's fantastic that you're utilizing the advanced volume analysis tools like DOM heatmaps and footprint charts – these features are indeed designed to give traders like you an edge in the markets.
Your endorsement – “Can’t go wrong with these guys!” – is a wonderful compliment, and we’re deeply grateful for it. We strive daily to provide our clients with the best possible trading experience, and your feedback reinforces our commitment to this goal.
If there’s anything more we can do to enhance your trading journey, or if you have any suggestions or need assistance, please don’t hesitate to reach out. We are here for you!
Happy trading, and thank you again for choosing and recommending Optimus Futures!
Best,
Optimus Futures Support
http://www.optimusfutures.com
Super fast execution
Thank you for taking a moment to share your experience with Optimus Futures. We are thrilled to hear that you've been impressed with the speed of our execution. Fast and reliable execution is crucial in trading, and we're glad that our efforts to provide this have positively impacted your trading activities.
Best,
Optimus Futures Support
http://www.optimusfutures.com
I spoke to Jake and cleared up everything for me. I had a misunderstanding of their mobile app and how its more than one player to make that happen. And also Jake finding the answer to my trailing stop question. I really appreciate the promptness of clearing up my confusion.
Thank you for your glowing review. We are delighted that you found a solution to your trading problem.
Best,
Optimus Futures Support
http://www.optimusfutures.com
but need trading on the app
As part of our efforts to improve our services, we have been in communication with TradingView regarding the integration of CQG, and we are pleased to report that they have been receptive to our request. Although we cannot provide a specific timeline for implementation, we are optimistic that the integration will be available soon. We understand the importance of having a reliable and user-friendly mobile phone app, and we are committed to providing our clients with the best possible experience.
Best,
Optimus Futures Support
http://www.optimusfutures.com
Love it
Thank you for your kind review. We are thrilled all is working well for you!
Always here to help and support.
Best,
Optimus Futures Support
http://www.optimusfutures.com
real good
Thank you for the kind words! We take pride in offering a really good brokerage experience within TradingView. We're so glad it shows.
Best,
Optimus Futures Support
http://www.optimusfutures.com
Best broker, I ever found in my 6yrs or trading.
Thank you for the positive feedback! We're pleased to hear you've had such a good experience after joining us as your broker. As a company, we strive to provide the best possible trading solutions and customer service to our clients. It's great when we're able to meet the needs of discerning traders like yourself. We work hard to offer reliable platforms, quality trade execution, and responsive support so that you can focus on your trading confidently. Please let us know if there is anything further we can do to ensure you continue having a great experience with us. We appreciate your business and look forward to working together for many more years to come!
Optimus Trading Support
http://www.optimusfutures.com
Great customer service and smooth operation with TradingView
Thank you so much for taking the time to leave us a 5-star review. It is always a pleasure to hear from our satisfied users and we are thrilled to know that your experience with us was a smooth one. We strive to provide our users with the best possible experience, and we are glad to see that our efforts are paying off. Rest assured that we will continue to work hard to exceed your expectations. Thanks again for choosing us!
Best,
Optimus Futures Support
http://www.optimusfutures.com
awesome!
Thank you so much for taking the time to leave such a thoughtful and enthusiastic review. Your kind words truly mean a lot to us and serve as a reminder of why we are so passionate about helping our clients excel in their trading endeavors.
Best,
Optimus Trading Support
http://www.optimusfutures.com
Seems to be working great. I don't seem to see commissions and fees on my trades. That would be beneficial when I see my P/L at EOD
Thank you for your positive feedback about our brokerage services on TradingView. We appreciate you choosing us to fulfill your trading needs.
You make a good point that being able to account for commissions and fees in your end-of-day P&L calculations would provide a more complete picture of your trading performance. The data feed that TradingView uses for trade execution, CQG, may, in fact, allow for manual entry of commission charges. We recommend reaching out to Optimus Futures' support to inquire whether their platform has the capability to add commissions to your trades.
Please let us know if there's any other way we can improve your experience using our brokerage services. We aim to provide our clients with the transparency and tools to monitor and optimize their trading effectively. Thank you again for your business and feedback. We look forward to continuing to serve your trading needs.
Optimus Futures Support
http://www.optimusfutures.com
For my personal style (scalping) I am really enjoying Optimus. After a hiatus and coming from Tradestation I can honestly say I think I'm enjoying Optimus better as a whole. The matrix and charts are very responsive, everything is customizable, and customer service is responsive. Tradingview integration for when I'm not at my desktop is a plus as well. Overall I'd give Optimus Futures a 10/10. They meet all of my needs and then some. I've been using their trading journal feature as well, simply exporting my trades after the close and quickly upload the file to the journal, tracks my PL, time structure, etc. A must have and it's included with every account. Great job to the folks at Optimus!
Thank you so much for your glowing review of our brokerage services! We are thrilled that our customer service and support exceed your expectations.
Reviews like yours mean the world to us, as our goal is to provide traders with the best possible experience through superior service and technology partnerships. We are proud to integrate with platforms like TradingView so you can trade freely wherever you'd like. The journal feature in your Optimus account is designed specifically for you to track performance objectively and make data-driven improvements.
We work hard to enhance our services, and an updated journal with more advanced reporting is coming soon. Please continue to provide feedback - it helps us build the features and services that benefit you most.
Thank you again for your kind words and support on behalf of the entire team. We look forward to providing you with a long and successful relationship!
All the best,
Optimus Futures Support
http://www.optimusfutures.com
Keeps refreshing and no double windows
Thank you for your feedback regarding Tradingview functions. We appreciate all user input, which helps us improve our services.
In order to fully understand and troubleshoot the issues you are experiencing with the "refresh" and "double window" features, we would require some additional details from you about your setup, configurations, and subscription level. Please open a support ticket with our team, including the following:
- Your operating system
- Desktop or web-based version of TradingView
- Your current TradingView subscription level
Some features, including multi-monitor support, require specific subscription plans to utilize fully. We want to ensure you have access to all the functions you need.
Our support team is happy to review your configuration, verify your subscription details, and provide customized troubleshooting to resolve any problems.
Please contact us at your earliest convenience so we can provide the best experience with our platform. We appreciate your business and feedback.
Regards,
Optimus Futures Support
Reliable entry and exit orders.
We're thrilled to hear your entries and exits are reliably executed - this is key in trading. It's great to see our system meeting your needs. We genuinely appreciate your business and trust. Thank you.
Optimus Futures Support Team
http://www.optimusfutures.com
Fast and Quick Service!
We're glad to hear you've found our service to be fast and quick, which we know is crucial in trading. Your satisfaction is our top priority. Thank you for your positive feedback.
Optimus Futures Support Team
http://www.optimusfutures.com
Super!
Thank you for your kind words! We are thrilled to hear that you found our service to be "super." At Optimus Futures, we strive to provide our clients with the best possible trading experience, and we are always looking for ways to enhance our offerings. Our team is dedicated to providing exceptional customer support, and we are always available to answer any questions you may have about our services. We understand that choosing a broker can be daunting, so we work hard to provide a seamless and hassle-free experience for our clients. Thank you again for your feedback, and we look forward to continuing to work with you!
Best,
Optimus Trading Support
http://www.optimusfutures.com
Great customer service and awesome pricing.
Thank you for your comment! We are thrilled to hear that you have had a positive experience with our customer service team and that you find our pricing to be awesome.
At Optimus Futures, we strive to provide our customers with the best possible trading experience. We understand that trading can be a complex and challenging endeavor, and that's why we make it our mission to offer top-notch customer service and competitive pricing to help our customers achieve their trading goals.
Optimus Futures Support
http://www.optimusfutures.com