Reviews from actual traders
Learning fast!!!
I'm a current user of TS and I can't recommend this platform for two main reasons - 1) hidden service and commission fees and 2) poor customer service. Recently, I saw that I was being charged .76/trade in service fees (unreal) and .02-.03/trade in commission fees on some of my orders. This was due to "direct routing" (vs "Intelligent routing") of orders, however all of my platform settings were set to intelligent routing. After having an hour long phone call and online troubleshooting session with a very unhelpful and combative customer rep, her best solution was that I confirm the routing on every order before sending them going forward. See that's a problem when you're a scalper and require immediate order execution and an unacceptable solution to clearly a software/platform issue. How can you still market yourself as "commission free" with such a glaring problem with your platform? All current TS users, I recommend you review your daily trade confirmation statements for these charges. Oh, and you will be responsible for finding on which days and trades these incorrect fees were incurred. Again, unacceptable and a customer disservice honestly. When I asked for a callback for confirmation of these refunds, I was kindly notified that the refund would take 7 to 10 business days and a callback could take up to 48 hours (2 days guys, really?). Other reasons I can't recommend TS - 12% margin fee, very limited selection of hotkeys and chart indicators, stops that are set in $ instead of %, font resizing issues for those that use widescreen monitors, oh and the clunky software that misdirects orders resulting in service and commission fees. If you enjoy spending time on the phone with customer service, then by all means open an account with TS. Me? I'm already looking for another broker. I guess the journey continues.
Trash
I wish they would fix being able to add a stop loss after opening the position, but other than that they are very professional and fast to help with questions. No disconnects. Probably one of the best Tradingview integrations available.
so far so good :) very easy and straight forward
Love Trading View Premium, and the annual discounts make it affordable. The programming in Pine Script is easy and effective. The links to the Brokers make it a superb interface.
Nice
less than one
its awesome and user friendly i would definitely recommend this platform
Tough to use with TradingView.
Access token expires every couple of days. Therefore, keeps asking for logins.
Logins sometimes fail, and you need to try it a few times before succeeding.
Overall seems to be not fully evolved in their integration with TradingView.
If using it through TradingView, they are good and have the best futures commission. If using their own software, then 1 star at best.
I've been using it for the past month and I like how easy and convenient it is to use and be integrated with Trading View which is what I trade on.
A complicated, easy to use tool that hits all the marks
Won’t let me withdraw money
I hate it when i can't connect to my account all of a sudden, especially on days when i am doing well. On days when i down 20% of my account, it seems to be working just fine.
its good
Used to be great. Not sure what happened there, but it's absolute rubbish now. Just closed my account after 5 years and switched broker. Customer service is now nonexistent. Allow 24-48 hours for any type of response (if you are lucky), even if it's urgent. If you are not in the US commissions went from zero to the most expensive around, and data fees are the highest. Much better brokers around for Europe based traders