Japan Living Warranty, Inc. engages in the provision of home after-sales and maintenance services. It operates through the following segments: Home Total Maintenance and Business Process Outsourcing (BPO). The Home Total Maintenance segment offers warranty and repair services of kitchen, bath, water heater, toilet, and vanity equipment. The BPO segment supports the operation of extended warranty services provided by the business operators such as housing equipment manufacturers to purchasers through call center reception, guarantee fee collection, and insurance claims settlement. The company was founded by Yoshitaka Adachi, Takuya Arakawa, Shunsuke Takebayashi, and Atsushi Yoshikawa on March 12, 2009 and is headquartered in Tokyo, Japan.